Principal Product Manager

Whole Foods Market, a trailblazer in natural and organic foods, is actively seeking a seasoned and innovative Principal Product Manager to lead our Store Support Fin Tech product management team based in Austin. In this role, you will be instrumental in driving the development of financial technology solutions that support our stores, optimize operational processes, and elevate the overall customer experience.This Team Member will design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release and end of life. Also serve as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product’s lifecycle including modification, upgrades, and maintenance of the product or product line.This role is based in Austin, Texas, with an expectation of being in the Store Support office five days a week.

Responsibilities:

• Leads the build-out of new applications.
• Articulates and mentors junior team members on application of Product Management concepts, practices, and methodologies.
• Owns the translation of business intent, customer needs, and/or technical direction into clear, concise, well-documented business requirements or product backlog for one or more complex applications (or a product family) spanning one or more technical domains.
• Bridges conversations between business users and development teams using knowledge of complex business processes and technical integration spanning one or more business domains.
• Develops longer-term (12 months or more) product roadmap, ensuring product development plans align with and support stakeholder business and application objectives.
• Contributes and actively participates in Product Increment Planning sessions.
• Authors BRDs (business requirements docs) and champions higher documentation standards.
• Identifies, describes, and continually evaluates end user personas, target users and/or user journeys and aligns solution delivery to their business and quality needs.
• Partners with business to develop business case for new or existing solutions with supporting documentation, gain stakeholder support and approval, and acquire necessary resources.
• Monitors industry trends, stakeholder satisfaction, usage trends, and related metrics to identify product / process improvement opportunities.
• Influences strategic thinking across the organization, ensuring cross-functional and cross-product collaboration and integration.
• Designs, segments, and recruits for user testing, A/B testing, E2E testing, interviews, and user surveys and synthesizes outputs to create actionable insights and drive product improvements.
• Influences product positioning and marketing communications from a business and user perspective.
• Shared understanding of the impacts within systems and business processes cross functional workstreams.

Experienced Skills:

• Advanced knowledge in Workday Financial and Accounting modules, Sales and Cash Audit, POS systems
• Advanced knowledge of and experience with custom and packaged/SaaS software design tools and development methodologies and ability to mentor junior team members.
• Working knowledge of complex technical and integration architecture patterns and effectively present technical information and tell impactful user stories.
• Advanced knowledge of application deployment, software testing and support processes and tools.
• Experience in RFP (request for proposal) process
• Advanced knowledge of requirements or backlog management software.
• Experience developing product road maps and using product analytics tools, tagging approaches, and accurately interpreting metrics.
• Knowledge of designing, segmenting, and recruiting for user testing, A/B testing, interviews, and user surveys and supporting tools and create actionable insights.
• Able to play a key and influential role working with others, in groups, in cross-functional settings and with diverse stakeholders internally and externally.
• Able to integrate customer, partner and technical /utilization feedback and performance metrics into product design, development, and application.
• Advanced knowledge of software engineering practices, developing products and technologies.

Education & Experience:

• BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.
• Workday Fin/Accounting , Coupa, Concur, Lucid Charts, Vertex, Sales Audit, Tango, Procore, Reconnet, Kainos, Jira, Confluence, Smartsheets

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.